IT Service Desk Level 1
Jencap(19 days ago)
About this role
The Service Desk Technician at Jencap Partners is an IT role within corporate operations providing frontline technical support to staff from the New York office. The position supports the organization’s infrastructure and service delivery as part of a large wholesale insurance intermediary, helping ensure business continuity and user productivity.
Required Skills
- Troubleshooting
- Hardware
- Software
- Printers
- Azure
- Active Directory
- Zendesk
- Windows
- Office 365
- Virtualization
+4 more
Qualifications
- Bachelor's Degree
- HDI Certification
- ITIL Foundations
- Technical Certifications
About Jencap
jencapgroup.comJencap is a wholesale insurance intermediary that provides specialty insurance solutions to retail agents and carrier partners. The firm offers program administration and access to specialty markets, combining underwriting expertise, distribution support, and claims/risk-management services to help agents place complex or hard-to-find risks. Jencap positions a technology-enabled platform and deep market relationships as tools to streamline placements and drive agents’ success. Their focus is on delivering tailored specialty products and operational support that expand agents’ capabilities and win business.
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