IT Service Management Analyst
LE1055 Perceptive Informatics, LLC(1 month ago)
About this role
An IT Service Management Analyst at Perceptive supports delivery and continual improvement of IT services for the biopharmaceutical research environment. The role liaises with internal and external providers to maintain service availability, manage incidents, and produce management reporting. It also supports stakeholder and supplier management and may assist with FinOps and End User Compute activities.
Required Skills
- ServiceNow
- Incident Management
- Stakeholder Management
- Service Levels
- Supplier Management
- Reporting
- Business Analysis
- Availability Management
- Process Improvement
- Agile
+4 more
Qualifications
- Bachelor's Degree in a Technical Discipline
About LE1055 Perceptive Informatics, LLC
perceptive.comPerceptive is a leader in eClinical services, specializing in clinical imaging and randomization and trial supply management (RTSM). The company provides innovative solutions to enhance the efficiency and accuracy of clinical trials, thereby streamlining the research process for pharmaceutical and biotechnology companies. With a commitment to leveraging technology to optimize clinical development, Perceptive supports clients in creating more effective and reliable clinical outcomes.
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