IT Service Support Manager
Ebury(10 days ago)
About this role
Ebury, a global fintech company, is seeking a Service Support Manager to lead the IT support services for its international team. The role involves managing service delivery processes, leading a diverse team, overseeing technical support functions, and engaging in global project management.
Required Skills
- ITIL
- ITSM
- Service Desk
- Customer Service
- Incident Management
- Project Management
- Cloud Support
- Team Leadership
- Communication
- Technology Support
Qualifications
- ITIL Foundation certification
About Ebury
ebury.comEbury is an all‑in‑one global payments and FX platform that helps businesses collect, pay and manage currency risk worldwide. It provides multi‑currency and local accounts (130+ currencies, transactions in 160+ countries), FX risk management with locked rates in 60+ currencies, mass payments and supplier payment finance. Ebury also offers fast business lending/credit lines and API integrations to automate treasury, payouts and reconciliation. The platform is aimed at ambitious companies seeking faster, more certain cross‑border payments and trade finance.
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