IT Technical Support
NICE(14 days ago)
About this role
The IT Support Specialist at NiCE is a high-visibility, customer-focused role providing premium technical support to executive leadership, senior management, and VIP stakeholders. The role represents the IT organization, ensuring a seamless technology experience, proactive issue resolution, and a high standard of professionalism.
Required Skills
- VIP Support
- Troubleshooting
- Windows
- Microsoft 365
- Zoom
- iOS
- Mac OS
- Networking
- AV Support
- Device Management
+2 more
Qualifications
- Bachelor's Degree in Information Technology or Computer Science
- CompTIA A+
- Network+
- ITIL Foundation
- Microsoft Certification
- Apple Certification
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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