ITSM Change & Problem Management Specialist
FSRA(13 days ago)
About this role
The role involves coordinating end-to-end Change Management processes and proactive Problem Management practices to ensure stable and reliable IT services. The position requires working closely with technical teams, vendors, and stakeholders to optimize IT service delivery and compliance with governance standards.
Required Skills
- ITIL
- Change Management
- Problem Management
- Root Cause Analysis
- Automation
- ServiceNow
- Jira
- ITSM
- Vendor Management
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