[Job - 26443] Senior Customer Success Manager, Brasil

CI&T(1 month ago)

HybridFull TimeSenior$114,898 - $155,054 (estimated)Customer Success

About this role

The Senior Customer Success Manager will work within a strategic business unit, focusing on a defined set of enterprise accounts in a B2B context. The role acts as a bridge between Marketing, Sales, and Account Executives, aligning actions around data, market intelligence, and ABM/ABX strategies. It involves translating results into value narratives for managerial and C-level stakeholders while leveraging generative AI to enhance the quality and efficiency of deliverables. The position is based in São Paulo with required visits to clients and, for residents of the Campinas metro area, mandatory presence in the local offices.

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Required Skills

Customer Success
Account Management
Marketing B2B
ABM Strategy
Growth Strategy
Sales Operations
Relationship Management
Strategic Planning
QBR Facilitation
Stakeholder Management

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About CI&T

ciandt.com

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