Join Our Talent Network: Customer Experience Representative
We Insure(3 months ago)
About this role
A Customer Experience Specialist at We Insure provides insurance service support to policyholders, producers, lenders, and designated contacts via inbound calls, chat, task work, and occasional outbound calls. The full-time role is onsite in Austin, TX and supports servicing of multiple personal lines policies while working across numerous carrier platforms. The position emphasizes accuracy, timely processing, and delivering a data-driven, people-focused customer experience within a franchise and direct insurance provider.
Required Skills
- Customer Service
- Call Handling
- Policy Servicing
- Multitasking
- Communication
- CRM
- Telephony
- Microsoft365
- Typing
- Data Entry
+3 more
Qualifications
- High School Diploma or Equivalent
- 2 Years Customer Service Experience
- 1-2 Years Call Center Experience
About We Insure
weinsuregroup.comWe Insure gives you the power to choose from top-rated insurance companies for homeowners, auto, business, and more. Get your free quote today.
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