L1 Senior Technical Support Specialist

Samsara Talent Attraction Opportunities(1 month ago)

RemoteFull TimeSenior$39,897 - $51,627Technical Support

About this role

A remote Canada-based Technical Support role at Samsara focused on supporting customers of the Connected Operations Cloud. The position is part of the frontline support team and contributes to delivering a world-class customer experience, influencing product improvements, and fostering team growth. This role emphasizes career development within a rapidly scaling, customer-focused company.

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Required Skills

Technical Support
Troubleshooting
Networking
Cloud
Hardware
SaaS
IoT
Documentation
Mentoring
Communication

+3 more

Qualifications

Bachelor’s Degree in Technical Discipline

About Samsara Talent Attraction Opportunities

samsara.com

Samsara builds an integrated hardware + software IoT platform that gives organizations real‑time visibility and control over mobile operations. Its telematics gateways, dashcams, and sensors stream vehicle, video and environmental data to a cloud SaaS dashboard that supports fleet management, safety and compliance (including ELD), routing, maintenance, and operational analytics. The platform uses AI-driven alerts, reporting, workflow automation and APIs to help teams reduce accidents, cut fuel and maintenance costs, and improve asset utilization. Customers across transportation, logistics, construction and field services use Samsara to modernize and optimize their mobile fleets and equipment.

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