L3 Software Support Specialist
Planet(1 month ago)
About this role
Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers. The Level 3 Support Specialist provides advanced technical support and troubleshooting for complex issues on Planet Property Management Systems, serving as the highest escalation point and collaborating with engineering to resolve critical incidents and implement long-term fixes.
Required Skills
- Troubleshooting
- Problem Solving
- Integrations
- Root Cause
- Technical Documentation
- Communication
- Incident Management
- Collaboration
- Security Compliance
- Customer Support
About Planet
weareplanet.comA flexible Payments, Software and Tax Free solution built around your needs, through a single partnership.
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