Product Support Engineer

Bringg(7 months ago)

RemoteFull TimeMedior$87,317 - $117,047 (estimated)Technical Support

About this role

Bringg is seeking a Technical Support engineer to join its Technical Support team and work closely with customer success, solutions, and R&D to resolve technical and product issues for large international customers. The role focuses on investigating incidents, coordinating communications, validating fixes, and supporting Bringg’s delivery management platform. The position is based in Ukraine and requires working shifts, including night and weekend shifts.

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Required Skills

Customer Support
Technical Support
Root Cause
Case Management
Escalation
Functional Testing
Incident Management
SQL
REST APIs
Web Support

+6 more

Qualifications

BS in Computer Science or Related Field

About Bringg

bringg.com

Bringg is a delivery orchestration platform that helps retailers and logistics providers manage and optimize last‑mile fulfillment. Its offerings include a SaaS platform, a logistics network, and professional services to orchestrate routing, dispatch, real‑time tracking, customer notifications and analytics. Bringg’s tools and integrations are designed to balance delivery cost with customer experience, improve speed and visibility, and plug into existing systems via APIs.