Lead - Scheduler
Everise
About this role
The role focuses on optimizing staffing strategies and call volume projections within a call center environment, ensuring productivity and efficiency. It involves real-time monitoring of call patterns and associate behaviors while preparing reports for management and clients. The position requires a proactive approach to workforce management, utilizing analytics to achieve service levels and operational goals.
Skills
Qualifications
About Everise
weareeverise.comEverise delivers happiness to millions of customers globally. We excel at solving customer problems for some of the world's biggest brands.
Recent company news
citybizEverise Appoints Robert Jimenez as CRO and Steven Amaya as CFO
Aug 11, 2025
PR NewswireEverise Launches Strategic Partnership with Krisp, Driving AI-Powered CX Across Global Workforce
Jun 2, 2025
Nearshore AmericasEverise CEO: Managing a $1 Billion BPO with Healthcare Savvy
Jan 31, 2024
International Finance Corporation (IFC)Opportunity is Calling – from Asia to Latin America
May 14, 2023
Oklahoma Department of Commerce (.gov)Everise Hiring More than 200 in the Tahlequah Area
Jul 19, 2021
About Everise
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Everise.
Salary
$99k – $133k
per year