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© All Rights Reserved. ApplyBlast.com
Augment CXM
A Lead Front End Developer at Augment Solutions plays a critical role in designing and implementing the company's flagship product, working with cutting-edge AI technologies and datasets from Fortune 500 clients. The role involves team leadership, mentorship, and collaboration with a dynamic startup environment.
Headquarters
San Francisco, California, United States
Company Size
11-50 employees
Founded
2016
Augment CXM is an AI-powered Customer Experience Management platform that gives contact centers real-time visibility into voice and digital conversations to prevent churn and improve service outcomes. It automatically breaks conversations into intents, products, and outcomes, and provides anomaly detection, VoC analytics, and automated reporting to surface trends and unexpected spikes. The platform delivers actionable guidance to improve agent efficiency and customer experience, targeting enterprise (including Fortune 1000) use cases. Augment CXM integrates with existing contact center systems and offers demos and onboarding to help teams quickly act on insights.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Augment CXM.
27% below the average for this role