Augment CXM

Product Marketing Manager

Augment CXM

6 years ago
San Francisco, CA
Onsite
Full Time
Junior
0 applicants
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Augment CXM
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About this role

Augment Solutions is seeking a creative and driven individual to support product positioning, enable sales with marketing materials, engage with customers to gather insights, and support product launches. The role offers opportunities to work on exciting projects within a collaborative and energetic team environment.

Skills

Augment CXM

About Augment CXM

augmentcxm.com

Augment CXM is an AI-powered Customer Experience Management platform that gives contact centers real-time visibility into voice and digital conversations to prevent churn and improve service outcomes. It automatically breaks conversations into intents, products, and outcomes, and provides anomaly detection, VoC analytics, and automated reporting to surface trends and unexpected spikes. The platform delivers actionable guidance to improve agent efficiency and customer experience, targeting enterprise (including Fortune 1000) use cases. Augment CXM integrates with existing contact center systems and offers demos and onboarding to help teams quickly act on insights.

About Augment CXM

Headquarters

San Francisco, CA

Company Size

201-500 employees

Founded

2018

Industry

Technology

Glassdoor Rating

4.2 / 5

Leadership Team

Sarah Johnson

Chief Executive Officer

Michael Chen

Chief Technology Officer

Emily Williams

VP of Engineering

David Rodriguez

VP of Product

Jessica Thompson

Chief Financial Officer

Andrew Park

VP of Sales

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