Local Command Centre Engineer (AL-FNC250513 002/10)
Xcellink Pte Ltd
About this role
An Associate-level IT service desk role serving as the primary contact for clients and vendors within a managed services environment. The position involves handling alerts, calls, chats, tickets and mailbox communications while operating under defined SLAs and a 24x7 shift roster. The role supports coordination with resolver groups and contributes to process and documentation improvements.
Skills
Qualifications
About Xcellink Pte Ltd
xcellinkgroup.comXcellink Group is a comprehensive service provider specializing in technology and digital transformation solutions. They offer a wide range of managed services, including cloud computing, cybersecurity, and data analytics, catering to clients across various industries. With a focus on innovation and efficiency, Xcellink aims to empower businesses to thrive in a digital-first world by leveraging advanced technologies and strategic partnerships. The company is committed to delivering high-quality services that drive growth and operational excellence for its clients.
About Xcellink Pte Ltd
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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Salary
$46k – $63k
per year