About this role
The Maintenance Sales Manager, CX is responsible for supporting contract renewals and negotiations with customers to retain and grow revenue, collaborating with various teams to ensure successful outcomes and maintaining strong client relationships.
Required Skills
- Contract Negotiation
- Customer Relations
- SaaS Billing
- Salesforce
- Microsoft Office
- Communication
- Critical Thinking
- Problem Solving
- Account Management
- Negotiation
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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