Make - Customer Care Specialist
Make(1 month ago)
About this role
A Customer Care Specialist at Make is a front-line, customer-facing role within the company's customer care team, focused on enabling users of Make’s no-code automation platform. The position sits within a multinational organization that values customer impact, product feedback, and cross-team collaboration. The role is based in Bangalore and requires flexibility to work specified AMS or APAC on-premise shifts.
Required Skills
- Customer Support
- Workflow Automation
- Issue Escalation
- Community Support
- Feedback Capture
- Process Improvement
- Documentation
- English Fluency
- Problem Solving
- Communication
+8 more
About Make
make.comMake is a visual automation platform that lets businesses and developers connect apps and services and build end-to-end workflows using a drag-and-drop scenario builder. It offers hundreds of prebuilt integrations plus HTTP/API modules, data mapping, conditional routing, error handling and scheduling so you can create complex automations without heavy coding. The platform includes monitoring, versioning and collaboration features for teams, while also exposing developer-facing tools like webhooks and custom API calls for advanced use cases. Formerly Integromat, Make focuses on making automation accessible and scalable across functions from marketing to IT.
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