Latro
The Managed Services Operation Manager leads the L1 and L2 support teams delivering telecom-related applications, ensuring service delivery excellence, incident resolution, and SLA compliance. The role coordinates onshore and offshore resources, manages stakeholder relationships, and drives continuous improvement in operational performance.
Headquarters
Lancaster, Pennsylvania, United States
Company Size
51-200 employees
Founded
2013
LATRO provides revenue protection and operational solutions for telecom and fintech companies, specializing in fraud management, revenue assurance, and BSS/OSS. They deliver software and services designed to secure billing and collections, detect and prevent revenue leakage, and optimize back-office operations. LATRO works with operators and fintech firms to improve accuracy, reduce fraud-related losses, and streamline revenue-related processes for more predictable, sustainable income.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for Latro.