Manager, Account Management

Kaseya Careers(22 days ago)

Medellin, ColombiaOnsiteFull TimeManager$110,652 - $146,312 (estimated)Sales

About this role

Kaseya is hiring a Manager of Account Management to lead its account management organization supporting customers of its IT infrastructure and security management platform for MSPs and internal IT teams. The role focuses on driving customer satisfaction, retention, and value realization through strong leadership and client engagement within a fast-growing, AI-powered technology company.

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Required Skills

Account Management
People Management
Team Leadership
Client Relations
Strategic Planning
KPI Tracking
Performance Management
Escalation Management
Cross-Functional Collaboration
CRM Tools

+3 more

About Kaseya Careers

kaseya.com

Kaseya is a global provider of IT and security management software that helps managed service providers (MSPs) and internal IT teams streamline and simplify operations. Its platform bundles remote monitoring & management (RMM), IT automation, endpoint security, backup & disaster recovery, patch management, PSA/workflow and network monitoring to give teams a single pane of glass for managing distributed infrastructure. Kaseya emphasizes scalability, automation and integrated security to reduce manual work, accelerate service delivery and improve visibility and compliance. Customers choose Kaseya for a unified, MSP-focused toolset designed to run and protect IT environments at scale.