Manager, Customer Growth

Backblaze External Website(14 days ago)

RemoteFull TimeManager$144,330 - $189,021 (estimated)Customer Success

About this role

The Manager, Customer Growth at Backblaze leads a team focused on driving expansion from the company’s long-tail customer base by building an outbound, post-sales growth motion. This player‑coach role combines hands-on leadership with operational rigor to improve pipeline generation, forecasting, and cross-functional execution with Customer Success and Sales. The manager is responsible for driving team performance and developing early- to mid-career growth specialists.

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Required Skills

Pipeline Management
Forecasting
Outbound Strategy
Coaching
Team Management
CRM Hygiene
Data Analysis
Segmentation
Hiring
Onboarding

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About Backblaze External Website

backblaze.com

Backblaze is an open cloud storage platform that provides simple, scalable, low-cost cloud backup and object storage for consumers, small businesses, and enterprises. Its core products include Backblaze Computer Backup for endpoints and B2 Cloud Storage — a developer-friendly, S3‑compatible object store for hot storage, backup and archival workloads. Backblaze is known for transparent, flat-rate pricing, easy APIs and integrations, and a focus on durability and operational simplicity. The company also emphasizes openness (published hardware designs and clear tooling) to keep storage affordable and predictable.