Manager, Customer Success
Mastercard(1 month ago)
About this role
The Manager, Customer Success within Mastercard Services ensures customers realize value from Mastercard’s network products by driving adoption, retention, and advocacy. The role supports regional strategic priorities and collaborates with cross-functional partners to align products and services to customer goals. It also captures customer insights to inform product and process improvements and to generate opportunities for business growth.
Required Skills
- Customer Engagement
- Account Management
- Stakeholder Management
- Data Analysis
- Business Development
- Product Strategy
- Technical Translation
- Program Readiness
- Training Development
- Risk Management
+2 more
About Mastercard
mastercard.ieWe connect and power an inclusive, digital economy that benefits people, businesses & governments worldwide by making transactions safe, simple & accessible.
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