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Technical Customer Success Manager at Gruntwork - ApplyBlast

Technical Customer Success Manager

Gruntwork

10 months ago

Remote

Full Time

Senior

38 applicants

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About this role

A Technical Customer Success Manager at Gruntwork is responsible for managing the post-sales relationships with strategic enterprise customers, focusing on their success from onboarding to renewal. This role entails driving customer retention and expansion by collaborating with key stakeholders on success metrics and facilitating executive business reviews. Additionally, the TCSM will proactively monitor customer health, mitigate risks, and shape customer success strategies while leveraging deep technical expertise in cloud infrastructure and DevOps practices.

Skills

About Gruntwork

gruntwork.io

Headquarters

Phoenix, Arizona, United States

Company Size

11-50 employees

Founded

2016

View Profile

Gruntwork is a provider of scalable Infrastructure as Code (IaC) solutions built for Terraform, OpenTofu, and Terragrunt, enabling teams to accelerate cloud infrastructure deployment across AWS, GCP, and Azure. Their platform includes a suite of battle-tested DevOps tools — including an IaC Library, Account Factory, Pipelines, and Patcher — that cover the full IaC lifecycle from deployment to maintenance. As the creators and maintainers of widely used open-source projects like Terragrunt and OpenTofu, Gruntwork is deeply embedded in the DevOps community and committed to infrastructure best practices.