Manager, Customer Support & Training (Exp Managing a Technical Team)
Aspen Technology(1 month ago)
About this role
The Manager, Customer Support & Training is a leadership position at AspenTech accountable for the performance and direction of the CS&T organization supporting the Manufacturing and Supply Chain product suite. The role focuses on driving customer success, team development, and cross-functional collaboration to meet organizational objectives.
Required Skills
- People Management
- Customer Support
- Training Delivery
- Escalation Management
- Decision Making
- Communication
- Leadership
- Problem Solving
- Technical Support
- Pre-Sales
Qualifications
- Bachelor's Degree (Engineering or Computer Science preferred)
About Aspen Technology
aspentech.comOur software tackles the most complex process manufacturing challenges, creating value and improving profitability for our customers. The industries that drive our economies and touch our lives are optimized by aspenONE software every day. The world’s leading oil & gas, chemical, engineering & construction, pharmaceutical, food, beverage, and consumer packaged goods companies all rely on AspenTech to run their business.
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