Manager, Customer Support
Loopio
About this role
Loopio is seeking a Manager, Customer Support to lead and improve their customer and technical support teams. The role involves overseeing support operations, managing team performance, collaborating with product and engineering teams, and continuously enhancing customer experiences.
Skills
About Loopio
loopio.comLoopio is a leading provider of RFP (Request for Proposal) software that helps companies streamline their proposal management processes. Trusted by over 1,700 major organizations, Loopio's platform allows teams to quickly qualify, respond to, and win business opportunities with confidence. It combines advanced automation, collaboration tools, and an extensive content library to enhance efficiency and improve the quality of responses. With a focus on innovation, Loopio empowers organizations to save time and drive revenue growth through effective proposal management.
Recent company news
Business WireNew Loopio Research Finds AI Adoption and Leadership Expectations Are Climbing as RFP Revenue Influence Reaches a Five-Year High
1 day ago
thecanadianpressnews.caNew Loopio Research Finds AI Adoption and Leadership Expectations Are Climbing as RFP Revenue Influence Reaches a Five-Year High
1 day ago
HRTech SeriesHRTech Interview with Joanna Kmiec, Chief People Officer at Loopio
Nov 18, 2025
Business WireLoopio Unveils Eight AI-Powered Innovations That Accelerate RFP Answers, From Hours to Seconds
Oct 1, 2025
newswire.comLoopio Releases Fifth Annual RFP Response Trends and Benchmarks Report
Jan 9, 2024
About Loopio
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Loopio.
Salary
$88k – $118k
per year