Customer Service Assistant Manager
tires-easy.com
About this role
Tires Easy is seeking a Customer Service Assistant Manager to support daily customer service operations, lead a team, and improve processes. The role involves ensuring exceptional customer experiences, managing team performance, and collaborating cross-functionally to optimize service delivery.
Skills
About tires-easy.com
tires-easy.comTires Easy is a U.S.-focused e-commerce tire retailer that helps drivers find and buy tires online, offering fast delivery, top brands, and vehicle-specific fitment tools to match the right tires to cars, trucks, and SUVs. The site features deals, rebates, financing options, and a tire knowledge center, plus a customer-friendly 45-day free return policy to simplify purchases. Customers have access to toll-free support and integrated merchant tools for a secure, streamlined shopping and checkout experience.
Recent company news
Online dealer Delticom sells stake in tires-easy.com
Feb 17, 2022
Tires-Easy Announces New Ship-To-Installer Service in Partnership with Pep Boys
Aug 18, 2023
Tires-Easy, Pep Boys Collab on Ship-To-Installer Service
Aug 21, 2023
Tires-easy: Buy Tires and Help Leave a Mark in the World
Oct 9, 2012
Reports: Counterfeit Chinese Tires May Be Selling Under US Brand Names
Nov 19, 2014
About tires-easy.com
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
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and employee contacts for tires-easy.com.
Salary
$72k
per year