Customer Service Assistant Manager
tires-easy.com(9 days ago)
About this role
Tires Easy is seeking a Customer Service Assistant Manager to support daily customer service operations, lead a team, and improve processes. The role involves ensuring exceptional customer experiences, managing team performance, and collaborating cross-functionally to optimize service delivery.
Required Skills
- Customer Service
- Leadership
- Process Improvement
- Performance Management
- Communication
- Problem Solving
- Team Building
- Data Analysis
- SOP Development
- Customer Satisfaction
About tires-easy.com
tires-easy.comTires Easy is a U.S.-focused e-commerce tire retailer that helps drivers find and buy tires online, offering fast delivery, top brands, and vehicle-specific fitment tools to match the right tires to cars, trucks, and SUVs. The site features deals, rebates, financing options, and a tire knowledge center, plus a customer-friendly 45-day free return policy to simplify purchases. Customers have access to toll-free support and integrated merchant tools for a secure, streamlined shopping and checkout experience.
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