Manager of Customer Success - US Remote
PerfectServe(4 days ago)
About this role
The role is for a Manager of Customer Success at PerfectServe, a healthcare communication company. The position involves leading a team to ensure customer adoption, retention, and operational excellence, while also serving as a product SME and engaging with key customer accounts.
Required Skills
- Customer Success
- SaaS
- Leadership
- Troubleshooting
- Healthcare Communication
- Product Knowledge
- Account Management
- Cross-functional Collaboration
- CRM
- Technical Skills
About PerfectServe
perfectserve.comPerfectServe is a healthcare communication company that provides an enterprise clinical communication and collaboration platform to connect care teams, automate message routing and on‑call workflows, and support secure patient‑provider messaging. Their award‑winning systems aim to improve clinical efficiency, care coordination, and patient satisfaction through real‑time, role‑based communication and integrations with clinical workflows and EHRs. Founded in 1999, PerfectServe serves hospitals, health systems, and physician groups with scalable, compliance‑focused communication solutions.
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