Customer Success Manager, Enterprise

AcuityMD(3 months ago)

RemoteFull TimeSenior$120,000 - $200,000Customer Success

About this role

AcuityMD is seeking a Customer Success Manager to engage with enterprise medical device organizations and help them maximize value from the platform. The role involves building long-term relationships, ensuring user adoption, and supporting growth initiatives. The company offers a remote, fast-growing environment focused on improving access to innovative medical technologies.

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Required Skills

Customer Success
SaaS
Change Management
Account Management
Client Relationships
Executive Communication
Health Tech
Medical Devices
Strategic Planning
Renewals

About AcuityMD

acuitymd.com

AcuityMD is a MedTech intelligence platform that provides medical device and life‑science commercial teams with precise healthcare data, AI‑powered insights, and intuitive workflows to accelerate go‑to‑market execution. Its product suite — including Care Journeys, Markets, Pipeline, Targeting, Territories, and Contracts — helps teams identify high‑value targets, disrupt referral patterns, improve conversion rates, and streamline core workflows. By combining rich clinical and market data with predictive analytics, AcuityMD prioritizes accounts, optimizes territory and pipeline management, and surfaces actionable opportunities. The platform is built to help sales, marketing, and operations move faster and win more in complex healthcare markets.

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