Manager, Professional Services, AI, CX
NICE(7 days ago)
About this role
The Manager, PMO – AI at NiCE leads client-facing AI program governance and delivery, manages AI project lifecycles, and partners with enterprise clients on strategy and outcomes. The role involves overseeing AI program execution, establishing standards, and leading teams to ensure responsible and successful AI implementations.
Required Skills
- AI
- ML
- Data Governance
- MLOps
- Stakeholder Management
- Program Management
- Leadership
- Risk Management
- AI Lifecycle
- Reporting
About NICE
nice.comNICE is a global software company that delivers AI‑driven customer service automation and customer experience (CX) solutions. Its cloud platforms provide contact‑center‑as‑a‑service, conversational AI, analytics, workforce engagement and process automation to help enterprises boost efficiency, improve customer interactions, and meet compliance needs. Organizations across industries use NICE’s integrated AI, analytics and automation tools to streamline operations, reduce costs, and personalize customer journeys.
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