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Manager, Self-Service & AI Enablement at Motorola Solutions - ApplyBlast

Manager, Self-Service & AI Enablement

Motorola Solutions

8 months ago

4.2 on Glassdoor

Michigan

Hybrid

Full Time

Manager

0 applicants

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About this role

The Manager, Self-Service & AI Enablement leads initiatives that connect Knowledge-Centered Service (KCS) methodology with digital programs to improve the quality, accessibility, and impact of customer-facing knowledge and self-help experiences. The role focuses on content strategy, AI readiness, and digital experience optimization to ensure customer interactions—human-assisted or self-served—create value, build trust, and drive continuous improvement.

Skills

Qualifications

Bachelor's DegreeKCS PractitionerKCS Trainer

About Motorola Solutions

motorolasolutions.com

Headquarters

Chicago, Illinois, United States

Company Size

10001+ employees

Founded

1928

View Profile

Motorola Solutions is a leader in safety and security technology that unifies communications, video, and security solutions to protect people, property, and places. The company serves public safety agencies and businesses with products including mission-critical radios, command center software, video security systems, and managed services. Its integrated Safety & Security Ecosystem is designed to help communities and organizations prevent, respond to, and recover from critical incidents.