Manager, Workforce Management and Planning
Equinix(17 days ago)
About this role
The Manager of Workforce Management & Planning at Equinix oversees staffing, forecasting, scheduling, and capacity planning for global Customer Support teams. This role partners with various departments to support growth, efficiency, and high-quality customer service, reporting to the Senior Director in Warsaw.
Required Skills
- Forecasting
- Capacity Planning
- Routing Design
- Performance Monitoring
- Workforce Management
- Support Operations
- Analytical Skills
- Scheduling
- Financial Acumen
- Stakeholder Management
About Equinix
equinix.comEquinix is the largest global data center and colocation provider for enterprise network and cloud computing. Secure datacenter management technologies and systems.
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