ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
ApplyBlast uses AI to match you with the right jobs, tailor your resume and cover letter, and apply automatically so you can land your dream job faster.
© All Rights Reserved. ApplyBlast.com
EPCOR Utilities Inc.
The Manager, Workforce Management will lead planning, forecasting, scheduling, and real‑time operations for Customer Care, Support, Billing and Collections teams across Canada and the U.S., ensuring resource coverage, operational efficiency, and service level performance. The role also oversees workforce management standards, real‑time queue management, and Genesys Cloud optimization while supporting business continuity and continuous improvement initiatives.
EPCOR is a utilities company headquartered in Edmonton, Alberta that delivers water, wastewater and electricity services across Canada and the United States. It operates, maintains and builds utility infrastructure for residential, commercial and municipal customers, and provides related engineering and operations services. EPCOR emphasizes safe, reliable service and sustainable infrastructure solutions to manage water and energy resources.
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
View leadership team, funding history,
and employee contacts for EPCOR Utilities Inc..
EPCOR Utilities Inc. didn’t post a salary, so this is our estimate from similar listings.
25% below the average for this role