Customer Support Specialist (Ottawa, ON)
Fullscript(9 days ago)
About this role
Fullscript is seeking a Customer Support Specialist to assist healthcare practitioners and users through various communication channels. The role involves providing friendly, empathetic, and effective support, troubleshooting issues, sharing feedback, and contributing to a service-oriented culture, with opportunities for growth and flexible work arrangements.
Required Skills
- Customer Support
- Communication
- Problem Solving
- Empathy
- Zendesk
- SaaS
- Tech-Savvy
- Teamwork
- Adaptability
- Health and Wellness
About Fullscript
fullscript.comFullscript is a digital health platform that helps healthcare practitioners build, deliver, and manage personalized supplement plans for patients. It combines a curated catalog of professional‑grade nutraceuticals with e‑commerce dispensing, clinical decision support, adherence and engagement tools, and reporting to capture clearer clinical insights. Integrated into clinical workflows, Fullscript streamlines recommendations, follow‑up, and recurring orders for practitioners focused on evidence‑based supplement protocols and ongoing patient care.
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