Mid-Market, Customer Success Manager
Podium(25 days ago)
About this role
The Mid-Market Customer Success Manager at Podium works with high-value customers to ensure they realize value from Podium’s AI-driven lead conversion and communication platform. The role serves as the primary post-sales contact and focuses on building trusted customer relationships. It offers opportunities for career growth and close cross-functional collaboration within the company.
Required Skills
- Customer Success
- Account Management
- Renewal Management
- Adoption
- Retention
- Relationship Building
- Cross Functional
- Problem Solving
- Analytical Skills
- Technical Aptitude
+1 more
Qualifications
- Bachelor's Degree
About Podium
podium.comPodium is an AI-powered lead generation and customer interaction platform that helps local and multi-location businesses capture, qualify, and convert more leads through conversational messaging and automation. It centralizes customer communications (text, webchat, and a unified inbox), automates follow‑ups and lead routing, and includes tools for managing reviews and payments. Companies use Podium to speed responses, improve local reputation, and drive higher conversion and revenue from inbound leads.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Podium
Similar Jobs
Customer Success Manager
Knak(5 days ago)
Customer Success Manager
Knak(1 year ago)
Customer Success Manager, Mid-Market - Remote
Highspot(2 years ago)
Senior Customer Success Manager
Solo.io, Inc.(13 days ago)
Customer Success Manager - Foundation
GoGuardian(6 days ago)
Mid Market Customer Success Manager
LeanData(1 month ago)