Middle Technical Support Specialist

GR8 Tech(13 days ago)

RemoteFull TimeJunior$57,709 - $76,812 (estimated)Technical Support

About this role

A first-line Technical Support role at GR8 Tech supporting its B2B iGaming platform and operator customers. The position serves as the main client-facing technical contact to help maintain service stability and ensure smooth platform operations. It sits within a remote-first, fast-growing engineering environment focused on scaling iGaming solutions.

View Original Listing

Required Skills

Technical Support
Incident Management
Jira
Confluence
Client Support
Monitoring
Grafana
ELK
Cloudflare
Web Debugging

+4 more

About GR8 Tech

gr8.tech

GR8 Tech is an iGaming software provider offering end-to-end betting and gambling solutions to launch, grow or upgrade online gaming businesses. They deliver turnkey platforms and modular products — including sportsbook and casino components, back-office and CMS tools, and payment/third‑party integrations — designed for rapid go‑to‑market and scalable operation. The company emphasizes experienced technical and operational support, multilingual/localization capabilities, and flexible deployment models (white‑label or bespoke). Operators choose GR8 Tech for streamlined integration, regulatory readiness, and a comprehensive toolset for running online betting and gaming services.