Network Operations Center Technician I
RedHelm(3 months ago)
About this role
The NOC Technician (Tier 1) at RedHelm is an entry-level role within the Network Operations Center supporting the reliability and availability of managed services platforms. The position operates in a shift-based environment with remote work flexibility and periodic collaboration sessions. RedHelm promotes career growth, training, and certification support for employees in this role.
Required Skills
- Monitoring
- Troubleshooting
- Windows Server
- Networking
- Backup Management
- RMM
- Office 365
- Ticketing Systems
- LAN/WAN
- Workstations
+8 more
About RedHelm
redhelm.comRedHelm provides complete, coordinated technology and cybersecurity solutions from a single trusted partner. They deliver expert, end-to-end support designed to streamline operations, reduce risk, and keep businesses secure. Organizations engage RedHelm for integrated managed IT and security services — from risk assessments and threat detection to incident response and strategic guidance — to strengthen resilience across their environments.
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