Customer Success Development Representative (CSDR)

Connecteam(21 days ago)

RemoteFull TimeJunior$60,000 - $60,000Customer Success

About this role

Connecteam is seeking a Customer Success Development Representative (CSDR) to shape new customers’ first experience after purchase. This post-sale role focuses on engaging newly converted paying customers and ensuring they begin their journey with Connecteam through an initial onboarding connection. The position supports long-term customer success by facilitating early adoption in a fast-paced startup environment.

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Required Skills

Customer Outreach
Onboarding Scheduling
Pipeline Management
HubSpot CRM
Phone Communication
Email Communication
Objection Handling
Customer Rapport
Process Improvement
Customer Handoffs

About Connecteam

connecteam.com

Connecteam is a mobile-first, all‑in‑one employee management platform focused on helping businesses communicate, operate, and train non‑desk workforces. It consolidates scheduling, time tracking, task management, HR tools, forms/checklists, and e‑learning into a single, customizable and easy‑to‑use app. Aimed primarily at small and mid‑sized companies, Connecteam emphasizes affordability and simplicity while offering integrations with payroll and other back‑office systems. Organizations use it to centralize frontline operations, boost productivity, and improve compliance and team communication.