Onboarding Manager
Sequence(2 months ago)
About this role
The Onboarding Manager at Sequence is responsible for managing the customer implementation lifecycle from signature to go-live, fostering strong relationships with both technical and non-technical stakeholders. This role involves translating complex customer pricing models into Sequence's data model, providing expert guidance to optimize platform usage, and building a scalable onboarding playbook in collaboration with Product, GTM, and Engineering teams. Candidates should have a technical background and experience in a high-growth environment, with a strong ability to handle multiple fast-paced customer projects.
Required Skills
- Customer Implementation
- Technical Analysis
- Onboarding Processes
- Cross-Functional Collaboration
- Problem Ownership
- Customer Relationship Management
- Communication Skills
- Attention to Detail
- Fast-Paced Environment
- Adaptability
+5 more
Qualifications
- STEM degree
- 2+ years of experience in a technical or analytical role such as implementation management, solutions engineering, product or data analysis
About Sequence
www.sequencehq.comSequence is an innovative technology company specializing in AI-native revenue automation solutions for modern finance teams. Their platform streamlines financial operations, enabling businesses to optimize revenue generation processes and enhance operational efficiency. With a focus on leveraging artificial intelligence, Sequence empowers organizations to automate key financial tasks, providing valuable insights and improving decision-making capabilities for finance professionals.