Customer Success Manager
Sequence(2 months ago)
About this role
The Founding Customer Success Manager at Sequence is responsible for managing the entire customer implementation lifecycle, from contract signature to product go-live. This role involves translating complex pricing models into the company’s data framework, collaborating with the GTM team on upsell opportunities, and providing expert guidance to customers to optimize their use of the Sequence platform. Additionally, the CSM will build and scale the onboarding playbook while serving as a vital link between customers and the product engineering teams, ensuring continuous feedback and improvement.
Required Skills
- Customer Implementation
- Onboarding Management
- Pricing Models
- Upsell Opportunities
- Customer Support
- Product Feedback
- Implementation Strategies
- Strong Communication
- Attention to Detail
- Relationship Building
+6 more
Qualifications
- STEM degree
About Sequence
www.sequencehq.comSequence is an innovative technology company specializing in AI-native revenue automation solutions for modern finance teams. Their platform streamlines financial operations, enabling businesses to optimize revenue generation processes and enhance operational efficiency. With a focus on leveraging artificial intelligence, Sequence empowers organizations to automate key financial tasks, providing valuable insights and improving decision-making capabilities for finance professionals.
Apply instantly with AI
Let ApplyBlast auto-apply to jobs like this for you. Save hours on applications and land your dream job faster.
More jobs at Sequence
Similar Jobs
Customer Success Manager, San Francisco
Horizon3.ai(2 months ago)
Sr. Customer Success Manager (Canada)
FutureFit AI(29 days ago)
Customer Success Manager
Patlytics(1 month ago)
Customer Success Manager
Kiln(2 months ago)
Expansion Account Manager
incident.io(26 days ago)
Scaled Account Manager
Posh(2 months ago)