One Makati Customer Care Specialist iRecruit Engage 2026

Philip Morris International(2 months ago)

Makati City, PhilippinesOnsiteFull TimeJunior$42,048 - $57,292 (estimated)Customer Service

About this role

An Advisor I, Customer Service (Customer Care Specialist) supporting client programs through Concentrix's Makati contact center. This entry-level role serves as the first point of contact for customers and works within established procedures to manage inquiries and documentation. The position is full-time and intended for candidates beginning a customer service career.

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Required Skills

Customer Service
Computer Navigation
Communication
Detail Orientation
Multi-Tasking
Empathy
Call Handling
Data Entry
Problem Resolution
Teamwork

+1 more

Qualifications

High School Diploma

About Philip Morris International

pmi.com

Philip Morris International (PMI) is a leading global company focused on creating a smoke-free future by developing innovative alternatives to traditional cigarette smoking. Committed to providing products that are better choices for consumers, PMI aims to replace cigarettes with smoke-free products over time. The company leverages advanced technology and rigorous research to enhance the consumer experience while prioritizing public health and sustainability. With a strong vision for a smoke-free world, PMI is transitioning towards a portfolio that reflects its commitment to reduced-risk products.

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