DoorDash Mexico

Operational Insights & Improvement Manager

DoorDash Mexico(2 hours ago)

HybridFull TimeManager$75,000 - $105,000Operational Excellence
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About this role

The role involves leading a team focused on quality assurance for merchant support, utilizing data and conversational intelligence technologies to identify and implement process improvements. The position emphasizes process management, cross-functional collaboration, and strategic reporting within a fast-paced support environment.

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Required Skills

  • Quality Assurance
  • Data Analysis
  • Program Management
  • Conversational Intelligence
  • Leadership
  • Process Improvement
  • Reporting
  • Support Operations
  • Cross-Functional Teamwork
  • Speech Analytics
DoorDash Mexico

About DoorDash Mexico

careersatdoordash.com

New Relic is a SaaS observability platform that helps developers and operators monitor, troubleshoot, and optimize applications, infrastructure, and end‑user experience in real time. It provides application performance monitoring (APM), infrastructure and container monitoring, logs, distributed tracing, synthetics/real‑user monitoring, dashboards, alerting, and analytics (NRQL) through a unified UI and APIs. With broad integrations, OpenTelemetry support, and usage‑based telemetry ingestion, New Relic is designed for full‑stack visibility and faster incident response across cloud‑native and legacy environments.

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