Operational Product Manager Contact Center
Telia(4 days ago)
About this role
Telia is seeking a senior Operational Product Manager for Contact Center to oversee the full product lifecycle and ensure high-quality customer experiences. The role involves collaborating with various teams to optimize processes, deliver operational excellence, and improve customer satisfaction in a telecom environment.
Required Skills
- Product Development
- Customer Journeys
- IT Solutions
- Operational Excellence
- Telecom Solutions
- Cross-Functional Collaboration
- Customer Operations
- Continuous Improvement
- Product Lifecycle Management
- UC
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