ServiceTitan

Pro Product Specialist, Contact Center Pro

ServiceTitan(3 months ago)

HybridFull TimeMedior$93,889 - $124,924 (estimated)Customer Success
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About this role

As a Pro Product Specialist, Contact Center Pro at ServiceTitan, you will support customers in adopting ServiceTitan's telecom Pro Product. You'll manage a portfolio of residential and commercial service companies to drive successful product adoption and ongoing customer success. Working within the Pro Product Excellence team, you'll collaborate with cross-functional groups to optimize outcomes for customers.

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Required Skills

  • Account Management
  • Onboarding
  • Training
  • Customer Success
  • Telecom
  • SIP Configuration
  • VoIP
  • Data Analysis
  • Project Management
  • Stakeholder Management

Qualifications

  • BA/BS Degree Preferred
ServiceTitan

About ServiceTitan

servicetitan.com

Our all-in-one software is built for home and commercial contractors to keep all their service visits and construction projects running smoothly.

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