Operations Academy Manager

Adyen(1 month ago)

Amsterdam, NetherlandsOnsiteFull TimeManager$116,540 - $154,125 (estimated)Operations

About this role

An Operations Academy Manager at Adyen leads the creation and evolution of learning and enablement programs that support the growth and performance of the Operations workforce. The role focuses on shaping a scalable, enablement-first learning culture, measuring program impact through data, and partnering with global teams to deliver high-impact strategic initiatives. This position is based in Amsterdam and emphasizes in-person collaboration.

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Required Skills

Instructional Design
Program Design
Stakeholder Management
Project Management
Data Analysis
Metrics Analysis
Facilitation
Communication
Consulting
English Proficiency

About Adyen

adyen.com

Adyen is a global payments platform that provides end-to-end payments infrastructure for businesses, handling online, mobile, and in-person transactions with a single unified solution. It combines payment processing, acquiring, risk and fraud management, and reconciliation tools, plus support for many local payment methods and currencies. Merchants use Adyen for its real-time reporting, developer-friendly APIs, and built-in tools to optimize authorization rates and simplify global expansion. The company serves large retailers, marketplaces and enterprises seeking a single provider for global payments and unified commerce.