Operations Manager, Customer Service
Akido(23 days ago)
About this role
An Operations Architect at Akido is a hands-on operational role within the clinical operations team focused on improving the scalability and performance of the company’s tech-enabled care delivery. The position supports the development of operational systems across clinics and call centers and partners with senior operations leadership. This role sits at an AI-native healthcare company serving patients across multiple states and can evolve into operational leadership.
Required Skills
- Operational Efficiency
- Process Improvement
- Call Center
- Clinic Operations
- Project Management
- KPI Monitoring
- Documentation
- Stakeholder Management
- Automation
- Reporting
+1 more
About Akido
akidolabs.comAkido Labs is a digital product studio that designs and builds custom web and mobile applications, cloud platforms, and connected-device solutions. They provide product strategy, UX/UI design, full‑stack engineering, QA and DevOps, and help teams adopt emerging technologies such as AI and blockchain. Akido Labs partners with startups and enterprises to accelerate product development, reduce time‑to‑market, and scale digital experiences through an iterative, design‑led engineering approach.
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