Operations Manager
Stepful(1 month ago)
About this role
The Operations Manager at Stepful will drive strategic initiatives focused on enhancing the student experience throughout their journey from learning to job placement. This role includes optimizing processes, implementing data-driven experiments for retention and outcomes, and managing a team of student experience professionals. The Operations Manager will collaborate with cross-functional teams to align feedback with product development, while overseeing metrics related to student success, including certification and satisfaction rates.
Required Skills
- Operations Management
- Strategic Initiatives
- Student Experience
- Process Improvement
- Metrics Tracking
- Team Leadership
- Cross-Functional Collaboration
- Analytical Skills
- Project Management
- Team Motivation
+6 more
About Stepful
www.stepful.comStepful is an online education platform designed to help individuals pursue and succeed in healthcare careers through affordable and flexible training programs. It offers courses leading to certifications in fields such as Medical Assistant, Pharmacy Technician, Dental Assistant, and Surgical Technician, emphasizing live instruction, interactive lessons, and personalized support for students. With over 30,000 graduates and partnerships with numerous clinical organizations, Stepful aims to empower students with the skills and confidence needed to thrive in the healthcare industry.
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