Account Manager
Scarlet(2 months ago)
About this role
The Account Manager at Scarlet is responsible for managing complex B2B customer relationships within the health tech sector, focusing on building long-term, trust-based partnerships with innovative companies. Key responsibilities include acting as the central point of accountability for customers, ensuring timely outcomes, communicating clearly, and navigating challenges throughout the customer journey. The role also emphasizes project management skills, early identification of friction points, and alignment of internal teams with customer needs.
Required Skills
- Customer Relationships
- B2B Experience
- Health Tech Knowledge
- Project Management
- Risk Management
- Communication Skills
- Trust Building
- Accountability
- Problem Solving
- Critical Thinking
+3 more
About Scarlet
www.scarlet.ccScarlet is Europe's only Notified Body specializing in the certification of software and AI as medical devices. The company streamlines the certification process for Software as a Medical Device (SaMD) and AI-based Medical Devices (AIaMD), helping manufacturers bring their innovative solutions to market efficiently. Scarlet's mission is to facilitate the transition to universally accessible healthcare by enabling their clients to meet regulatory standards without unnecessary delays. By focusing on specialized processes for software and AI technology, Scarlet aims to enhance the overall quality and availability of healthcare solutions.
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