Operations Manager

Acquire(11 days ago)

Pasig City, PhilippinesOnsiteFull TimeSenior$36,000 - $42,000Operations

About this role

Acquire Intelligence is seeking an Operations Manager to oversee multiple lines of business within a telecommunications customer service and renewal program. The role involves leading cross-functional teams, ensuring high service standards, and focusing on customer retention and renewal performance. The position emphasizes operational excellence, stakeholder collaboration, and continuous improvement in a dynamic environment.

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Required Skills

Customer Service
Stakeholder Management
Renewal Strategies
Performance Management
Team Leadership
BPO Operations
Process Improvement
Analytics
Compliance
Telecommunications

About Acquire

acquire.ai

Acquire Intelligence (formerly Acquire BPO), the global business process outsourcing provider, delivers safe, flexible, and innovative outsourcing and AI solutions—intelligently transforming businesses across CX, tech, and operations.

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