Operations & Support Associate
Taxfix
About this role
The Operations & Support Associate at Taxfix is responsible for providing inbound customer support through various channels, assisting customers and accountants with tax filing issues. This role involves troubleshooting diverse problems, taking ownership of customer inquiries, contributing to business improvement projects, and analyzing data to enhance services. Proficiency in both Spanish and English is required, along with strong communication skills and a passion for technology and problem-solving in a fast-paced environment.
Skills
About Taxfix
taxfix.comTaxfix is a digital tax filing service that simplifies the process of preparing and submitting taxes in Germany, the UK, Spain, and Italy. With a focus on quick and paperless transactions, Taxfix connects users to expert tax advisors to ensure accurate filings. The platform is designed to be accessible from anywhere, helping individuals navigate complex tax regulations effortlessly. Taxfix aims to make tax filing a straightforward experience for everyone, leveraging technology to enhance user convenience.
Recent company news
FinTech FuturesTax platform Taxfix appoints Markus Berger-de León as COO
Nov 7, 2025
MoneyfactsTax Returns Made Simple and Stress-free with Taxfix
Nov 13, 2025
PRINT MagazineFix Finance for All: Kallan & Co’s Customer-Centric Rebrand of Taxfix
Jan 29, 2024
TechCrunchTaxfix, the $1B German accounting startup, slashes 120 jobs amid funding crunch
May 30, 2023
Ontario Teachers' Pension PlanTaxfix announces $220 million funding round
Apr 28, 2022
About Taxfix
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Taxfix.
Salary
$62k – $83k
per year
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