Taxfix

Operations & Support Associate

Taxfix(1 month ago)

HybridFull TimeJunior$62,212 - $82,844 (estimated)Customer Success
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About this role

The Operations & Support Associate at Taxfix is responsible for providing inbound customer support through various channels, assisting customers and accountants with tax filing issues. This role involves troubleshooting diverse problems, taking ownership of customer inquiries, contributing to business improvement projects, and analyzing data to enhance services. Proficiency in both Spanish and English is required, along with strong communication skills and a passion for technology and problem-solving in a fast-paced environment.

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Required Skills

  • Customer Support
  • Communication Skills
  • Bilingual
  • Spanish
  • English
  • Customer Service Experience
  • Problem Solving
  • Attention to Detail
  • Team Player
  • Data Analysis

+4 more

Taxfix

About Taxfix

taxfix.com

Taxfix is a digital tax filing service that simplifies the process of preparing and submitting taxes in Germany, the UK, Spain, and Italy. With a focus on quick and paperless transactions, Taxfix connects users to expert tax advisors to ensure accurate filings. The platform is designed to be accessible from anywhere, helping individuals navigate complex tax regulations effortlessly. Taxfix aims to make tax filing a straightforward experience for everyone, leveraging technology to enhance user convenience.

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