Order Management Specialist
Motive(1 month ago)
About this role
The Order Management Specialist, Returns is part of Motive’s Operations team focused on maintaining accurate order and returns administration to support customer satisfaction and business continuity. The role works cross-functionally to keep sales and fulfillment processes aligned, maintain system data integrity, and support improvements to quote-to-cash and churn management workflows.
Required Skills
- Returns Processing
- Order Management
- Churn Management
- Salesforce
- Zuora
- Shipping Labels
- Account Reconciliation
- Stakeholder Communication
- Data Analysis
- Time Management
+4 more
About Motive
gomotive.comThe company is a digital product and web design studio that builds branded, responsive websites and marketing experiences for startups and growing businesses. They specialize in modern WordPress-based development, UX/UI and visual design, performance optimization, and integrating media and conversion-focused components (video, calls-to-action, and polished interactive elements). Their work emphasizes clean, reusable design systems, fast load times, and mobile-first layouts to improve user engagement and conversion rates.