PART TIME Strategic Support Associate, Service Desk
Jackson
About this role
A Service Desk Strategic Support Associate at Jackson provides critical business support functions, acting as the central point of contact between users and the IT organization. The role ensures efficient management of incidents, service requests, and communications to maintain smooth business operations while maintaining security and strong relationships with internal departments.
Skills
Qualifications
About Jackson
jackson.comWe are committed to helping clarify the complexity of retirement planning—for everyone. Learn more about Jackson, and how we can help reduce the confusion that complicates your plans.
Recent company news
MLive.comJackson coach wins LA Marathon, company buys Dawn Foods: Jackson headlines March 6-12
11 hours ago
JTV JacksonLaura Marks & Megan Schoop, Jackson Co. Health Dept.
1 day ago
WILXThird suspect arraigned in deadly Jackson Co. shooting
4 days ago
USA TodayMichael Jackson estate scores legal win amid extortion battle
2 days ago
EURwebThe Michael Jackson Company Scores Legal Win in Sex Trafficking Lawsuit
3 days ago
About Jackson
Headquarters
San Francisco, CA
Company Size
201-500 employees
Founded
2018
Industry
Technology
Glassdoor Rating
4.2 / 5
Leadership Team
Sarah Johnson
Chief Executive Officer
Michael Chen
Chief Technology Officer
Emily Williams
VP of Engineering
David Rodriguez
VP of Product
Jessica Thompson
Chief Financial Officer
Andrew Park
VP of Sales
Unlock Company Insights
View leadership team, funding history,
and employee contacts for Jackson.
Salary
$95k – $138k
per year