Partner Care Advisor (Voice)
Tamara(1 month ago)
About this role
A Partner Care Associate at Tamara is a frontline member of the customer-facing team, supporting the company’s mission to build a customer-centric fintech super-app. The role is based in Riyadh (onsite) and focuses on ensuring high-quality interactions that enhance user satisfaction and overall product experience.
Required Skills
- Customer Support
- Phone Support
- Email Support
- Live Chat
- Account Review
- Transaction Review
- Service Explanation
- Metrics Adherence
- Script Adherence
- Problem Solving
+5 more
Qualifications
- University Degree
About Tamara
tamara.coTamara is a Buy Now, Pay Later fintech that lets customers split purchases into flexible plans of up to 24 months. It powers payments at thousands of online and in‑store merchants across the GCC, emphasizing no late fees and 100% Shariah compliance. Tamara offers a consumer app and merchant integrations to add checkout financing and boost conversion with multiple local payment methods.
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